- General Information
- Manufacturer
- Veeam Software
- Manufacturer Website Address
- http://www.veeam.com
- Brand Name
- Veeam
- Service Name
- Production Support - Renewal
- Product Type
- Service
Production Support program provides 24/7 software support services and fast response times for critical issues. To receive Production Support, all production licensed sockets for a product must be licensed at Production Support levels, otherwise support defaults to Basic Support levels.
- Service Information
- Service Main Type
- Technical
- Service Description
- 24x7x1 Hour
- Provided Support
- Web Knowledge Base Access
- New Releases Update
- Web Support
- Phone Support
- Email Support
- Service Response Time
- 1 Hour - Phone Support
- Service Duration
- 1 Year
- Product Supported
Veeam Data Platform Premium Edition
- Installation Type: Locally installed
- License Type: Universal License
- License Quantity: 10 instances
- Licensing Details: Includes 24/7 uplift