- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack - Extended Warranty
- Product Type
- Warranty
Overview
The One Time Battery Replacement Service offers three convenient methods for replacing out-of-warranty batteries-Self-Replacement Service, Offsite Return Service, and Onsite Service. Under each option, one(1) replacement battery will be provided if the originally purchased battery drops below 50% charge capacity during normal use or if a cell failure has occurred before the 50% limit is reached.
Benefits
This Care Pack terminates after you receive a battery replacement or when the service period expires on the supported product, whichever event occurs first.:
Features
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply.
- Service Information
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Labor
- Provided Support
- Phone Support
- Replacement
- Repair
- Service Response Time
- 7 Business Day - Repair
- Service Location
- Service Depot
- Service Duration
- 4 Year / 1 Incident
- Product Supported
- HP Devices:
- MX12 Retail Solution
- Pro x2 612 G1 Tablet
- Workstation Z240
- x2 210 G2 Detachable PC
- ZBook x2 G4 Detachable Workstation
- 1012 G1
- 1012 G2
- 1013 G3
- G4
HP EliteBook Notebook:
- 1040 G4
- 1050 G1
- 725 G4
- 735 G5
- 735 G6
- 745 G3
- 745 G4
- 745 G5
- 745 G6
- 755 G5
- 820 G2
- 820 G4
- 830 G5
- 830 G6
- 840 G1
- 840 G2
- 840 G3
- 840 G5
- 840 G6
- 850 G1
- 850 G2
- 850 G3
- 850 G5
- 850 G6
HP EliteBook Folio Notebok:
- 1020 G1
- 1040 G1
- 1040 G2
- G1
HP EliteBook x360 Notebook:
- 1012 G2
- 1020 G2
- 1030 G2
- 1030 G3
- 1040 G5
- 1040 G6
- 830 G5
- 830 G6
HP ProBook 455r Notebook:
- G6
- 640 G1
- 640 G4
- 640 G5
- 645 G2
- 645 G3
- 645 G4
- 650 G1
- 650 G2
- 650 G4
- 650 G5
- 655 G3
HP ZBook Mobile Workstation:
- 14u G5
- 14u G6
- 15 G3
- 15 G4
- 15 G5
- 15
- 15u G2
- 15u G3
- 15u G4
- 15u G5
- 15u G6
- 15v G5
- 17 G2
- 17 G3
- 17 G4
- 17 G5
- 17
- Studio G4
- Studio G5
- Studio x360 G5